Outfit: Red & Black Gingham

It’s been awhile since I’ve prepared an outfit post so this is well overdue. The ‘Revenge of the Frankie’ dress is one of my favourites at the moment and I’ve worn it so many times since I purchased it on the Kitten D’Amour Buy, Swap and Sell page recently. I adore the print and often wish there was more of it around. The lace detail is a beautiful design on many KDM dresses. I also like the detailing and the fit. I wish this dress came in green and also in yellow. That would be an amazing look. This year I have rarely purchased from Kitten D’Amour and that’s for a few reasons. Firstly, I am not a fan of the designs and I’m missing the beautiful classic pieces they used to release a couple of years ago. Some of the pieces are too plain, and others are too much like a costume which renders them unwearable. It’s over six months since I’ve liked anything new in the store. Secondly, I am not a fan of the customer service. The staff are so pushy and try to coerce customers into spending more and more money. On one occasion I recall, a particular staff member tried to make me feel bad for ‘only’ buying one item. They often don’t respect boundaries and come into the change room whenever I’m in the middle of trying clothes on. Finally, I don’t like the way the brand censors conversations on the Facebook discussion group and isn’t open to constructive criticism. As a result, I am limiting my spending directly in store. I still make purchases on the Buy, Swap and Sell page because that’s not money going directly to the store, it’s interacting with, and giving money to, other every day people who are fans of the brand. I’d really like the store to go back to how it was a couple of years ago. It’s disappointing.

Kitten D’Amour Revenge of the Frankie Dress
B.A.I.T Footwear Gloria Flats in Red
Kate Spade On Pointe Swan Small Maise Bag

12 thoughts on “Outfit: Red & Black Gingham”

It’s a shame they are so unfriendly and unhelpful and rude in the store! On the plus side though, you know already what designs fit and flatter you so you can still enjoy buying them from other people who used to be fans, like you said.

This dress is a great example, such a pretty style! 🙂

Hope you have had a wonderful weekend 🙂

Away From The Blue Blog

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Love the dress and details, it is a good color combo on you. I am sorry you had such a time with the customer service, wow, they need better boundaries and no coercion tactics!
But you do look wonderful!
Xx, Ellen
http://www.theellediaries.com/

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That’s a really pretty dress.

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You have got the best dress collection girl, so romantic!
Love, Paola.
Expressyourself

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The fit of this dress is just right for your:) And that’s really too bad about the CS in the store:( You should contact head office and let them know.

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What a pretty dress. It looks darling on you, Imogen. Love the lace on the bottom.

Stop by if you get a chance to hear the wonderful news.

love, ~Sheri

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This is such a gorgeous dress Imogen and it suits you beautifully. I love how it compliments your hair and the bag goes perfectly too. I’m sorry to hear you’ve had such a horrible time with their customer service though, that’s awful. A sign of a good company can always be measured by their customer services, so here’s hoping they can change how they do things. Hope you’re well lovely! – Tasha

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